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Are Gold IRAs Safe? How the Protections Work

Affiliate disclosure: we may earn a commission when a reader opens an account through links on this page. The commission has no effect on what you pay or on what we publish. We are not a financial or tax advisor; consult a licensed advisor for your situation. Last reviewed June 2026.

Short on time? The essentials

  • The legal structure sits on Internal Revenue Code Section 408. A qualified custodian must hold the metal at an Internal Revenue Service approved depository; personal possession is a distribution.
  • Only bullion meeting Internal Revenue Code Section 408(m)(3) fineness qualifies: gold 0.995, silver 0.999, platinum 0.9995, palladium 0.9995. American Gold Eagle and American Silver Eagle are on the statutory exception list.
  • The Internal Revenue Service publishes an Approved Nonbank Trustees list. Only entities on that list can serve as an IRA custodian for physical metal.
  • Depositories carry commercial vault insurance, typically written by Lloyd's of London syndicates for private facilities. The Texas Bullion Depository is state-administered and state-audited.
  • The 2021 United States Tax Court ruling in McNulty v. Commissioner, 157 T.C. No. 10, treated a home-storage checkbook LLC arrangement as a full distribution of the metal.
  • Federal oversight covers dealers (Federal Trade Commission), commodities conduct (Commodity Futures Trading Commission), self-directed IRA fraud (Securities and Exchange Commission), and tax rules (Internal Revenue Service).
  • Texas oversight adds the Texas State Securities Board and the Consumer Protection Division of the Office of the Attorney General. Texas has no state personal income tax under Article 8 Section 24 of the Texas Constitution.
  • A gold IRA does not protect against metal price movement, small-balance fee drag, or the Internal Revenue Code Section 72(t) 10 percent additional tax on distributions before age 59 and six months.
  • A gold IRA is not Federal Deposit Insurance Corporation insured and not Securities Investor Protection Corporation insured. Those programs cover bank deposits and brokerage securities, not physical bullion.
On this page

The safety answer in one paragraph

A gold IRA is safe in the same sense any Internal Revenue Service qualified retirement account is safe. The account structure has statutory rules. Federal and state regulators supervise the parties inside it. The depository carries commercial insurance on the metal it holds.

What is not safe is the price of the underlying metal on any given day. What is not free is the fee stack that runs on top of the account each year. Both matter for the honest question of whether this vehicle fits a particular Texas retirement plan.

The rest of this page walks through the specific protection layers, what each one does, and where each one stops. If you want the risk side directly, the section on what a gold IRA does not cover is anchored below. If you want to see the effect of long-term fees on a real balance, the fee-drag calculator further down runs the math with your own inputs.

What safe actually means for a retirement account

The word safe carries three separate meanings in retirement planning. Regulators, the tax code, and account holders each use the word differently. Sorting the three is the fastest way to answer the safety question honestly.

First, structural safety. Is the account a real Internal Revenue Service qualified retirement structure, subject to statutory rules, with named parties that answer to a regulator? For a gold IRA, the answer is yes, through Internal Revenue Code Section 408 and the approved nonbank trustee framework.

Second, custody safety. Once you fund the account, does the metal sit in a controlled and insured environment, with a paper trail? For a compliant gold IRA, the answer is yes, at an Internal Revenue Service approved depository under the custodian storage agreement.

Third, outcome safety. Will the account hold or grow real purchasing power over the years you plan to draw from it? That is a market question and no gold IRA structure can guarantee it. The account structure protects the wrapper, not the price of the metal inside.

The seven layers of protection on a Texas gold IRA

The table below stacks the actual protection layers that apply to a gold IRA held by a Texas resident. Each layer has a specific rule or resource behind it. Layers combine; they do not substitute for one another.

Seven layers of protection on a Texas gold IRA and the specific rule, regulator, or agreement behind each one
LayerWhat it protectsWhere the protection comes from
Account structureLegal existence of the IRA and the tax-deferred wrapperInternal Revenue Code Section 408. The account must be a self-directed IRA with a qualified custodian.
Custodian oversightWho legally holds the metal on behalf of the accountInternal Revenue Service Approved Nonbank Trustees list, plus state chartering for trust companies. Only listed entities qualify.
Depository custodyPhysical safeguarding of the metalInternal Revenue Service approved depository requirement. The depository is named on the custodian storage agreement.
Vault insuranceLoss, damage, theft, or transit incidentsCommercial all-risk vault policy, typically underwritten by Lloyd's of London syndicates for private depositories. The Texas Bullion Depository is state-administered.
Metal eligibility ruleWhat can legally sit inside the accountInternal Revenue Code Section 408(m)(3) fineness floor of 0.995 gold, 0.999 silver, 0.9995 platinum, 0.9995 palladium, plus the statutory coin exception.
Federal regulator layerDealers, commodities conduct, self-directed IRA fraudFederal Trade Commission (advertising), Commodity Futures Trading Commission (commodities), Securities and Exchange Commission (self-directed IRA fraud), Internal Revenue Service (tax rules).
Texas regulator layerSolicitations to Texas residents, state consumer protectionTexas State Securities Board, the Consumer Protection Division of the Office of the Attorney General, and the Texas Business and Commerce Code.

Built from Internal Revenue Code Section 408, Internal Revenue Service Publication 590-B, and Internal Revenue Service Approved Nonbank Trustees list. Additional context from Federal Trade Commission, Commodity Futures Trading Commission, Securities and Exchange Commission Investor.gov, Texas State Securities Board, and Texas Bullion Depository public materials. Sources listed below.

The federal protection layers

Four federal bodies touch a gold IRA at different points. Their jurisdictions do not overlap fully, and that is a feature. It means a bad actor rarely dodges every one of them.

The Internal Revenue Service sets and enforces the account rules. It publishes the Approved Nonbank Trustees list, defines the coin eligibility rule under Internal Revenue Code Section 408(m)(3), and processes the annual 5498 and distribution 1099-R forms. It is also the body that treats non-compliant setups as deemed distributions.

The Federal Trade Commission covers advertising and consumer-facing sales conduct. Its ReportFraud portal at reportfraud.ftc.gov feeds a national database used by federal and state investigators. Precious-metals fraud is a routine category there.

The Commodity Futures Trading Commission covers commodities conduct and has brought precious-metals enforcement actions. Its consumer protection page publishes advisories on the recurring precious-metals scam patterns.

The Securities and Exchange Commission covers self-directed IRA fraud when a securities or investment-adviser angle is involved. Its Investor.gov materials on self-directed IRAs describe the specific patterns to watch and where to report them.

The Texas protection layers

Two Texas bodies matter directly. Both have Texas-resident-specific intake channels and both coordinate with the federal agencies above.

The Texas State Securities Board investigates offers made to Texas residents and coordinates with federal agencies on precious-metals fraud. Its site at ssb.texas.gov publishes investor education and hosts a public complaint intake. Enforcement matters are searchable by dealer name.

The Consumer Protection Division of the Office of the Attorney General handles consumer fraud complaints under the Texas Business and Commerce Code, including Chapter 17 on deceptive trade practices. Precious-metals conduct that misleads a Texas resident falls under that framework.

Texas also gives residents a state-run storage option that no other state offers. The Texas Bullion Depository in Leander is an agency of the State of Texas, and it is the only state-administered and state-audited precious-metals depository in the country. That is not a substitute for the federal rules; it is an added Texas layer that operates alongside them.

The metal-level rule: Internal Revenue Code Section 408(m)

Internal Revenue Code Section 408(m) governs what can legally sit inside an IRA. The default rule is that collectibles are prohibited. The exception, in Section 408(m)(3), lets bullion above specific fineness floors qualify, plus a short statutory list of coins.

The fineness floors are strict. Gold at 0.995 or higher. Silver at 0.999 or higher. Platinum at 0.9995 or higher. Palladium at 0.9995 or higher. Bars must come from a refiner or assayer accredited by NYMEX, COMEX, LBMA, or a national mint.

The statutory coin exception carves out the American Gold Eagle and American Silver Eagle. The Gold Eagle is 22-karat and 0.9167 fine, below the gold floor, and it qualifies only because the statute names it. Proof Eagles qualify when held in original mint packaging with the certificate of authenticity.

Metals that fail Section 408(m)(3) cannot legally sit in an IRA. That includes the South African Krugerrand at 0.9167 fine, pre-1965 United States junk silver coinage at 0.900 fine, and any rare or graded numismatic coin bought for its collectible premium. A dealer that markets these as IRA gold is either mistaken or running a non-eligible metal play, covered on the scams page linked in the chooser above.

How custodian and depository protection works

The custodian and the depository are two different parties with two different jobs. Both are required. Neither can act as the other.

The custodian is a trust company or bank listed on the Internal Revenue Service Approved Nonbank Trustees list. Its legal role is to hold the IRA assets on behalf of the account owner and to file the required tax forms each year. Common custodians in the self-directed space include Equity Trust Company, STRATA Trust Company, GoldStar Trust Company, and Kingdom Trust.

The depository is the physical vault where the metal actually sits. Its role is to receive, safeguard, audit, and release the metal on custodian instructions. National options include Delaware Depository, Brink's Global Services, International Depository Services, and CNT. Texas options include the Texas Bullion Depository in Leander and the Texas Precious Metals Depository in Shiner.

The account holder never takes physical possession of the metal while it is in the IRA. That is not optional. The 2021 United States Tax Court ruling in McNulty v. Commissioner treated a home-storage checkbook LLC arrangement as a full distribution of the metal on the day possession changed. The court also sustained the Internal Revenue Code Section 6662 accuracy-related penalty, adding 20 percent of the underpayment.

The paper trail matters. Each purchase, transfer, and storage move creates a record signed by the custodian, the depository, and often the dealer. That record is one of the strongest protections against loss disputes, because every physical movement of the metal is documented in real time.

What insurance covers and does not cover

Depository insurance is often misdescribed as government insurance. It is not. It is commercial vault insurance, arranged privately by the depository, with policy terms specific to that facility.

Private depositories commonly hold all-risk vault policies underwritten by Lloyd's of London syndicates. Policy limits vary by facility, sometimes into the hundreds of millions or billions of dollars. Coverage typically includes theft, fire, water damage, employee dishonesty, and transit incidents between the depository and audited partners.

The Texas Bullion Depository operates on a different model. It is an agency of the State of Texas, and it is state-administered and state-audited, with its vendor Lone Star Tangible Assets LP handling day-to-day operations under Comptroller oversight. Verify current insurance and IRA-storage details on the depository site before assuming policy specifics.

What insurance does not cover: the metal price. If your American Gold Eagle drops in dollar terms because the market price of gold falls, that is not an insurable event. Insurance covers the physical metal, not its market value. A gold IRA is a metal position, and metal positions carry price risk.

Horizontal bar chart of the metal fineness of common precious-metals products compared to the Internal Revenue Code Section 408(m)(3) floors that an IRA must meet. The gold floor is 0.995 and the silver floor is 0.999. American Gold Eagle sits at 0.9167 fine and stays IRA-eligible only by the Section 408(m)(3) statutory coin exception. American Gold Buffalo sits at 0.9999 fine. Canadian Gold Maple Leaf sits at 0.9999 fine. Austrian Gold Philharmonic sits at 0.9999 fine. South African Krugerrand sits at 0.9167 fine and is not IRA-eligible because it fails the gold floor and is not on the statutory list. American Silver Eagle sits at 0.999 fine and is on the statutory list. Canadian Silver Maple Leaf sits at 0.9999 fine. Pre-1965 United States junk silver coinage sits at 0.900 fine and fails the silver floor. Texas residency has no effect on these federal fineness rules, which apply the same in Leander as in Los Angeles.
Metal fineness of common precious-metals products against the Internal Revenue Code Section 408(m)(3) floors that a self-directed IRA must meet. Gold floor 0.995. Silver floor 0.999. American Gold Eagle stays IRA-eligible only through the statutory coin exception, not the fineness rule. South African Krugerrand and pre-1965 United States junk silver coinage both fail. These federal rules apply the same for a Texas resident as anywhere else. Sources: Internal Revenue Code Section 408(m) and Internal Revenue Service Publication 590-B. Checked June 2026.

Which coins actually meet the IRA fineness floor

The chart above stacks common bullion coins against the fineness floors that Internal Revenue Code Section 408(m)(3) sets. Green bars meet the floor directly. The gold bar shows the American Gold Eagle, which is 0.9167 fine and qualifies only through the statutory coin exception. Red bars fail entirely and cannot legally sit in an IRA.

The two clean rules of thumb: on the bullion side, look for four nines. Products at 0.9999 fine such as the American Gold Buffalo, the Canadian Gold Maple Leaf, and the Austrian Gold Philharmonic clear the gold floor with room to spare. On the coin-exception side, only the American Gold Eagle and American Silver Eagle appear by name. Anything else must clear the numeric floor.

What a gold IRA does not protect against

The account structure is not a promise about outcomes. Four specific risks live outside the protection layers above. Each one shows up in real complaints and each one deserves a direct answer.

Metal price risk. Gold, silver, platinum, and palladium prices move on their own economic drivers, and any of them can fall for extended periods. No IRA structure changes that. Any figure your dealer quotes about a future price is a marketing claim, not a protection.

Fee drag on small balances. A gold IRA typically stacks a setup fee, an annual custodian fee, and an annual storage fee. On a very small balance, that fixed cost eats a large share of the account each year. This is the specific risk the fee-drag calculator below models.

Early-withdrawal tax under Internal Revenue Code Section 72(t). A distribution before age 59 and six months triggers a 10 percent additional tax on top of ordinary federal income tax. Texas has no state layer to add on top under Article 8 Section 24 of the Texas Constitution. The federal cost applies in full.

Fraud at the transaction level. The account structure does not stop a dealer from overpricing a coin, marketing a non-eligible coin as IRA gold, or steering an account holder into a numismatic upsell. That is what the scam-pattern checks in the chooser above address before you sign.

Is a gold IRA insured by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation

Both are common questions and both answers are no. Neither program applies to a gold IRA. That is not a failure of the program, it is a matter of scope.

The Federal Deposit Insurance Corporation insures bank deposits at member banks, up to the standard 250,000 dollar limit per depositor per ownership category. Bullion held at a depository is not a bank deposit. The Federal Deposit Insurance Corporation does not cover it.

The Securities Investor Protection Corporation protects brokerage customers if a member broker-dealer fails, up to 500,000 dollars per customer, including a 250,000 dollar cash sublimit. Physical bullion held at a depository is not a security. The Securities Investor Protection Corporation does not cover it.

The real insurance layer on a gold IRA is the depository's commercial vault policy, plus any state audit and oversight regime that applies to the specific facility. Verify policy terms and audit cadence for the specific depository your custodian names before signing.

Estimate the long-term fee impact on your account

Fees are the single biggest safety variable inside a compliant gold IRA. The account structure is fixed. The metal price is external. The fee drag is where account-level choices actually change the outcome you keep. The calculator below models the effect on your specific balance.

Use the fields to enter your starting balance, planned annual growth rate, and the setup, custodian, and storage fees your paperwork lists. The output is the difference between the ending balance without those fees and the ending balance with them. Texas has no state income tax layer to worry about here; only the federal wrapper and the dollar-denominated fees drive the result.

Texas gold IRA fee-drag calculator

Texas gold IRAs charge mostly flat dollar fees (setup, annual custodian, storage). Flat fees take a much bigger bite out of a small account than a large one. Enter your numbers to see the drag.

Estimate only. Fee amounts vary by provider and are often not published; enter figures you confirm in writing. This tool ignores metal price changes and the dealer spread, which also affect returns. Not financial advice.

Worked example: an Austin resident with 90,000 dollars to move

When a gold IRA is a bad safety fit

The safety story above assumes the account fits the person opening it. Several patterns turn a compliant gold IRA into a poor safety fit, even though nothing about the structure itself is wrong.

The balance is very small and the fixed fee stack eats it. A 5,000 or 10,000 dollar account paying a combined 200 to 300 dollars per year in setup, custodian, and storage fees loses a large share of the balance each year to costs alone. The fee-drag calculator above shows the multi-year effect. This is the biggest reason regulators warn against high-pressure gold IRA pitches aimed at small accounts.

The account holder needs the money in three or five years. Metal prices move on their own cycle and do not follow near-term retirement withdrawal plans. Short horizons plus a metal-only account plus normal price swings often produce a bad outcome, even when every rule is followed.

The account holder cannot leave the money in past age 59 and six months. A distribution before that age triggers the Internal Revenue Code Section 72(t) 10 percent additional tax on top of federal ordinary income tax. The federal layer applies in full even though Texas has no state layer under Article 8 Section 24 of the Texas Constitution.

The account represents a very large share of the retirement portfolio. Concentration risk is not a scam and it is not an eligibility failure. It is a portfolio design question. A single-metal position can look protective in isolation and still leave a retiree over-exposed to one asset class.

The account holder wants the metal at home. Personal possession of IRA metal is a distribution under Internal Revenue Code Section 408 and the 2021 McNulty v. Commissioner ruling. The safe path for a Texas resident who wants proximity is a Texas-based depository through an approved custodian, not a home safe.

The dealer refuses to send a written fee schedule. Any dealer that will not put setup, custodian, storage, and coin markup in writing is telling you what to do next. That is a fit problem with that dealer, not with the account structure. Change dealers before moving money.

How to report a Texas gold IRA safety concern

If something about a gold IRA offer does not add up, the earlier the report, the better the odds of a clean outcome. File with more than one body. The overlap is a feature, not a duplication.

  1. File a complaint with the Texas State Securities Board. The board investigates offers made to Texas residents and coordinates with federal agencies. Its main site is ssb.texas.gov. Include the dealer name, dates, dollar amounts, and coin descriptions.
  2. Report to the Federal Trade Commission through the ReportFraud portal. The portal at reportfraud.ftc.gov feeds a national database used by federal and state investigators. Prior reports strengthen the pattern.
  3. Submit a tip to the Commodity Futures Trading Commission. The commission covers commodity fraud including certain precious-metals conduct. Its consumer protection page has a tips and complaints intake at cftc.gov.
  4. File with the Securities and Exchange Commission investor complaint intake. The commission covers self-directed IRA fraud that touches securities offers or investment advisers. Use the intake linked from investor.gov.
  5. Open a case with the Better Business Bureau. A Better Business Bureau case creates a public record on the dealer profile and often prompts a response. Search the dealer at bbb.org and file through the profile.
  6. File a Consumer Protection Division complaint at the Office of the Attorney General. The Texas Business and Commerce Code Chapter 17 covers deceptive trade practices. Consumer Protection intake is at texasattorneygeneral.gov.
  7. Consult a Texas licensed tax attorney or a certified public accountant. If any metal has already been treated as a distribution, the specific question of when the distribution occurred drives the tax outcome. Do not rely on the dealer that sold the structure.

Frequently asked questions

Are gold IRAs actually safe as a retirement account?

Yes, as a structure. A gold IRA is a self-directed Individual Retirement Account under Internal Revenue Code Section 408. It is held at an Internal Revenue Service approved depository through an approved custodian, with metal that meets Section 408(m)(3) fineness or the statutory coin exception. That structure carries several protection layers. What it does not do is control the market price of the metal or the fee stack that runs on top of the account.

Is my gold IRA insured?

The physical metal is covered by the depository's commercial vault insurance, typically underwritten by Lloyd's of London syndicates for private facilities. The Texas Bullion Depository is state-administered and state-audited. The account itself is not covered by the Federal Deposit Insurance Corporation, because it is not a bank deposit, and it is not covered by the Securities Investor Protection Corporation, because bullion is not a security.

Can I lose money in a gold IRA?

Yes. Three main paths exist. First, the metal price can fall. Second, fees can eat a large share of a small balance over the years. Third, a distribution before age 59 and six months triggers federal ordinary income tax plus the Internal Revenue Code Section 72(t) 10 percent additional tax. Texas has no state personal income tax, so only the federal layers apply to Texas residents.

Does the Texas Bullion Depository make my gold IRA safer than a private depository?

It adds a state-administered and state-audited layer that no other United States depository offers. The Texas Bullion Depository is an agency of the State of Texas, located in Leander, established by law signed June 12, 2015, and operated by Lone Star Tangible Assets LP as the vendor since 2017. Verify current IRA-storage details and insurance terms directly on the depository site before assuming policy specifics.

Are gold IRAs safe from home storage schemes?

Yes, in a legal sense. The Internal Revenue Service treats personal possession of IRA metal as a distribution under Internal Revenue Code Section 408. The 2021 United States Tax Court ruling in McNulty v. Commissioner, 157 T.C. No. 10, applied that rule to a checkbook LLC arrangement and sustained the Internal Revenue Code Section 6662 accuracy-related penalty. Any home-storage or checkbook LLC pitch is outside the safe path.

Does Texas residency make a gold IRA safer or cheaper?

Texas has no state personal income tax under Article 8 Section 24 of the Texas Constitution, so IRA distributions are taxed federally only for a Texas resident. Texas also runs the Texas Bullion Depository in Leander, an in-state storage option that no other state offers, and a Texas State Securities Board complaint channel for solicitations to Texas residents. Federal rules apply the same as anywhere else.

Is a gold IRA safer than a regular IRA?

Neither is uniformly safer. A regular IRA holds securities that are covered by the Securities Investor Protection Corporation at the brokerage level and can hold diversified funds that spread risk. A gold IRA holds a single asset class, physical metal, at an insured depository. Structural safety is comparable. Outcome safety depends on the mix and the horizon. Match the account to the retirement plan, not the other way around.

Where can I verify that my gold IRA custodian is legitimate?

Cross-check the custodian on the Internal Revenue Service Approved Nonbank Trustees list at irs.gov, the state chartering registry for the trust company, and the Better Business Bureau profile. Search enforcement records at the Securities and Exchange Commission, the Commodity Futures Trading Commission, and the Texas State Securities Board. A custodian missing from the Internal Revenue Service list is not compliant, regardless of any marketing.

Sources

  1. Internal Revenue Code Section 408(a). Individual Retirement Accounts: trustee or custodian requirement. Office of the Law Revision Counsel. uscode.house.gov. Checked June 2026.
  2. Internal Revenue Code Section 408(m). Investments in collectibles and the bullion exception. Office of the Law Revision Counsel. uscode.house.gov. Checked June 2026.
  3. Internal Revenue Code Section 72(t). 10 percent additional tax on early distributions. Office of the Law Revision Counsel. uscode.house.gov. Checked June 2026.
  4. Internal Revenue Code Section 6662. Accuracy-related penalty on underpayments. Office of the Law Revision Counsel. uscode.house.gov. Checked June 2026.
  5. Internal Revenue Service. Approved Nonbank Trustees and Custodians. irs.gov/retirement-plans/approved-nonbank-trustees-and-custodians. Checked June 2026.
  6. Internal Revenue Service. Publication 590-A: Contributions to Individual Retirement Arrangements (IRAs). irs.gov/publications/p590a. Checked June 2026.
  7. Internal Revenue Service. Publication 590-B: Distributions from Individual Retirement Arrangements (IRAs). irs.gov/publications/p590b. Checked June 2026.
  8. United States Tax Court. McNulty v. Commissioner, 157 T.C. No. 10 (November 18, 2021). Home storage of IRA metal is a deemed distribution and the accuracy-related penalty was sustained. ustaxcourt.gov. Checked June 2026.
  9. Federal Deposit Insurance Corporation. What the FDIC covers and does not cover. fdic.gov/resources/deposit-insurance. Checked June 2026.
  10. Securities Investor Protection Corporation. What SIPC protects. sipc.org/for-investors/what-sipc-protects. Checked June 2026.
  11. Securities and Exchange Commission. Investor.gov materials on self-directed IRA fraud and precious-metals investments. investor.gov. Checked June 2026.
  12. Commodity Futures Trading Commission. Consumer protection materials and precious-metals advisories. cftc.gov/LearnAndProtect. Checked June 2026.
  13. Federal Trade Commission. ReportFraud portal for consumer fraud complaints, including precious-metals and investment scams. reportfraud.ftc.gov. Checked June 2026.
  14. Financial Industry Regulatory Authority. Investor education on precious-metals and self-directed IRA fraud. finra.org/investors. Checked June 2026.
  15. Texas State Securities Board. Investor education and complaint intake for Texas residents. ssb.texas.gov. Checked June 2026.
  16. Office of the Attorney General of Texas. Consumer Protection Division complaint intake. texasattorneygeneral.gov/consumer-protection. Checked June 2026.
  17. Texas Bullion Depository. Public materials on the state-administered precious-metals depository in Leander and its IRA storage services through Lone Star Tangible Assets LP. texasbulliondepository.gov. Checked June 2026.
  18. Texas Comptroller of Public Accounts. Texas Bullion Depository program overview. comptroller.texas.gov/programs/bullion-depository. Checked June 2026.
  19. Texas Constitution. Article 8, Section 24. Prohibition on a state personal income tax. statutes.capitol.texas.gov. Checked June 2026.
  20. Better Business Bureau. Dealer profile and complaint search. bbb.org. Checked June 2026.