Patriot Gold Group Review
Short on time? The essentials
- Corporate address on the Patriot Gold Group contact page is 12121 Wilshire Blvd, Suite 208, Los Angeles, CA 90025. A second office is listed at 1625 Broadway, Nashville, TN 37203. Customer service phone numbers are (877) 237-1893 and (800) 974-4653 (source: patriotgoldgroup.com contact page, checked July 2026).
- The chief executive officer named on the About page is Jack Hanney. Mike Celano Sr. is described on the same page as one of the co-founders and a senior partner (source: patriotgoldgroup.com about page, checked July 2026).
- The public whois record shows the domain patriotgoldgroup.com was first registered on February 5, 2016 (source: whois.com, checked July 2026). The site's Consumer Affairs award-year list starts in 2016. The site does not publish a specific corporate founding year we can independently verify.
- The headline product is the "No Fee for Life" precious metals IRA. The site states that a minimum account is required to qualify. The exact minimum dollar amount is not on any of the Patriot Gold Group pages we captured on July 2026.
- The captured Patriot Gold Group pages do not publish a specific dollar figure for the IRA account minimum, the account setup fee, the annual custodian fee, or the annual storage fee. A written fee schedule PDF was not on the captured pages either.
- The captured Patriot Gold Group pages do not name a specific self-directed IRA custodian, and do not name a specific depository. Both are set at account opening and vary by client. Ask for the trustee name and the vault name in writing before you sign anything.
- The homepage claims a 5.0 out of 5 Consumer Affairs rating based on 770 ratings. The About page claims "Consumer Affairs Top Rated Gold and Silver Dealer nationwide" for 10 years running from 2016 through 2025 (source: patriotgoldgroup.com, checked July 2026).
- An archived Trustpilot snapshot from January 2026 shows a 5.0 out of 5 TrustScore based on 675 reviews (source: web.archive.org snapshot of trustpilot.com review of patriotgoldgroup.com, January 5, 2026).
- The live Better Business Bureau profile at bbb.org/us/ca/los-angeles/profile/precious-metal-dealers/patriot-gold-group-1216-630389 returned a 403 to a plain fetch on July 2026, so we could not independently capture the current BBB letter grade, complaint volume, or accreditation status. Verify the BBB page yourself before you sign.
- The captured Patriot Gold Group pages do not name a Texas office, a Texas Bullion Depository partnership, or a Texas storage default. The Texas Bullion Depository routes IRA storage through Equity Trust Company. Confirm any Texas storage arrangement in writing before you wire funds (source: texasbulliondepository.gov IRA storage page, checked July 2026).
On this page
- What the "No Fee for Life" program actually covers
- Who owns and runs Patriot Gold Group
- What Patriot Gold Group publishes and what it does not
- The Consumer Affairs and Trustpilot claims, and what they do not answer
- How Patriot Gold Group serves Texas investors
- How to open a precious metals IRA with Patriot Gold Group
- When Patriot Gold Group is not the right fit
- Balanced pros and cons
- Frequently asked questions
- Sources
What the "No Fee for Life" program actually covers
The Patriot Gold Group homepage and its precious metals IRA product page place "No Fee for Life" at the top of the fold. The tagline is repeated inside a "Patriot Promise" bullet on the homepage that reads "No Fees for Life on Qualifying IRAs" (source: patriotgoldgroup.com homepage, captured July 2026). The IRA product page adds one condition, that a "Minimum Account" is required to qualify for the program.
The captured pages do not put a dollar amount on that minimum. Neither the homepage nor the IRA product page names the threshold in text a reader can screenshot. In a Texas retirement decision, that missing dollar figure is a fact you should insist on getting in writing before you send an account statement.
The other missing figures are the ones a saver actually pays. The Patriot Gold Group pages we captured on July 2026 do not publish a specific setup fee, a specific annual custodian fee, or a specific annual storage fee. A self-directed precious metals IRA always carries a custodian and a storage vault, and the trustee and the vault charge real dollars every year.
The "No Fee for Life" language should be read narrowly. It is a dealer-side offer that can only waive fees Patriot Gold Group itself controls. The custodian's own annual fee and the depository's own annual fee are set by third parties. Ask, in writing, which specific fee lines the program waives and which it does not.
Who owns and runs Patriot Gold Group
The About page names Jack Hanney as chief executive officer. His bio states he has been in finance for over two decades and that he wrote over $140 million in business as CEO of Patriot Gold Group (source: patriotgoldgroup.com about page, checked July 2026). The site brands itself as "Patriot Owned Gold Group" on the contact page header.
The About page also describes Mike Celano Sr. as one of the co-founders and a senior partner. A second person, "Charley," is described as a senior partner and principal on the same page. The About page emphasizes that a retail investor at Patriot Gold Group works directly with an owner, which is the recurring internal sales pitch on the site.
The public whois record shows patriotgoldgroup.com was first registered on February 5, 2016 (source: whois.com, checked July 2026). The Consumer Affairs award-year list on the About page starts in the same year. A specific corporate founding date is not published on the pages we captured, and we did not find a specific dollar figure for total customer count on the same pages.
The Texas takeaway is that Patriot Gold Group is a California business run from Los Angeles. There is no Texas headquarters, no Texas branch, and no Texas-licensed executive named on the pages we captured. A Texas reader is a national account, handled from Los Angeles or Nashville by phone.
What Patriot Gold Group publishes and what it does not
A useful way to size any gold IRA company is a plain inventory of what you can screenshot without picking up the phone. The two-column table below separates corporate identity items (things a dealer usually publishes) from IRA cost items (the numbers a saver actually pays). The counts feed the chart above.
| Item | Published on the captured Patriot Gold Group pages? |
|---|---|
| Corporate street address (Los Angeles) | Yes: 12121 Wilshire Blvd, Suite 208, Los Angeles, CA 90025 (contact page). |
| Secondary office (Nashville) | Yes: 1625 Broadway, Nashville, TN 37203 (contact page). |
| Customer service phone number | Yes: (877) 237-1893 and (800) 974-4653 (multiple pages). |
| Chief executive officer (name in text) | Yes: Jack Hanney (about page). |
| Contact email | Yes: info@patriotgoldgroup.com (contact page). |
| Named headline IRA product | Yes: "No Fee for Life" precious metals IRA (homepage, IRA product page). |
| Specific IRA account minimum (dollar amount) | Not publicly disclosed on the captured pages. |
| Specific account setup fee (dollar amount) | Not publicly disclosed on the captured pages. |
| Specific annual custodian fee (dollar amount) | Not publicly disclosed on the captured pages. |
| Specific annual storage fee (dollar amount) | Not publicly disclosed on the captured pages. |
| Written fee schedule PDF on the site | Not found on the captured pages. |
| Named default self-directed IRA custodian | Not disclosed on the captured pages. |
| Named default depository (vault operator) | Not disclosed on the captured pages. |
Source: plain-fetch captures of patriotgoldgroup.com pages (homepage, contact, about, precious-metal-ira, risk-disclosure), checked July 2026.
The pattern in the table is common in the industry. Corporate identity is above the fold; specific IRA numbers are behind the phone. It is not automatically disqualifying, but it does mean the actual price of the product is set in a conversation, not on the page.
The Consumer Affairs and Trustpilot claims, and what they do not answer
The Patriot Gold Group homepage states the company is "the #1 Gold IRA Dealer in the U.S." per Consumer Affair (spelling per the site). It cites a 5.0 out of 5 overall satisfaction rating based on 770 ratings (source: patriotgoldgroup.com homepage, checked July 2026). The About page claims the Consumer Affairs "Top Rated Gold and Silver Dealer" nationwide for ten years running, 2016 through 2025.
An archived Trustpilot snapshot from January 5, 2026 shows a 5.0 out of 5 TrustScore based on 675 reviews for patriotgoldgroup.com (source: web.archive.org snapshot of trustpilot.com/review/patriotgoldgroup.com, January 5, 2026). The archived page displays the review distribution as heavily weighted to five-star ratings. Trustpilot scores can move; check the current live page before you decide.
Public ratings answer one question: are past customers happy with the sales experience? They do not answer the fee question, the custodian question, or the buyback question. A five-star customer service reputation is real value, but it is separate from whether the IRA priced to you today is competitive on a ten-year cost basis.
The Better Business Bureau profile linked from the Patriot Gold Group homepage sits at bbb.org/us/ca/los-angeles/profile/precious-metal-dealers/patriot-gold-group-1216-630389. That profile page returned a 403 to a plain fetch on July 2026, likely from bot protection. We could not independently capture the current BBB letter grade, complaint count, or accreditation status, so a Texas reader should open the BBB page directly in a browser.
How Patriot Gold Group serves Texas investors
Patriot Gold Group is a national dealer with no Texas office. The captured contact page lists only Los Angeles and Nashville. A Texas reader is served remotely by phone at (877) 237-1893 or (800) 974-4653, in Pacific time business hours per the header banner on the site (source: patriotgoldgroup.com contact page, checked July 2026).
The pages we captured on July 2026 do not name a Texas Bullion Depository partnership, a Texas storage default, or a Texas custodian relationship. The Texas Bullion Depository is a state-run vault in Leander that stores IRA assets only through Equity Trust Company as the self-directed IRA trustee (source: texasbulliondepository.gov IRA storage page, checked July 2026). Whether Patriot Gold Group routes clients to Equity Trust is not stated on the captured Patriot Gold Group pages.
This means a Texas reader who wants Texas Bullion Depository storage has to ask two questions, in writing, before signing. Does Patriot Gold Group work with Equity Trust Company as a self-directed IRA custodian? Will the metal be sent to the Texas Bullion Depository, or to Delaware Depository, or to a Brinks or IDS vault out of state?
Texas has no state income tax on individual retirement account distributions, per Texas Comptroller guidance. That structural advantage applies to any dealer a Texas resident chooses; it is not specific to Patriot Gold Group. A Texas resident using Patriot Gold Group still benefits from the no-state-income-tax framework at distribution, provided the account is a valid self-directed IRA.
How to open a precious metals IRA with Patriot Gold Group
The Patriot Gold Group precious metals IRA product page describes a three-step process. The full detail below reflects what the captured page states, not a prediction of what will happen in your specific call.
- Request the free investor guide and speak with a representative. The site's lead form asks you to pick an investment bracket from $2,500 through $250,000-plus, then submits your name, email, and phone number (source: patriotgoldgroup.com precious-metal-ira page, checked July 2026). A Patriot Gold Group representative then calls you.
- Open or roll over your self-directed IRA. The site's step-two panel refers to a "401(k) and IRA Rollover department" that walks the client through the transfer. The specific self-directed IRA custodian is not named on the captured page. Ask, in writing, which trustee will hold the account and what its fee schedule is.
- Select IRS-approved metals and confirm storage. The site's step-three panel says the representative helps you pick from IRS-approved gold and silver products. Confirm the vault name (Texas Bullion Depository, Delaware Depository, Brinks, IDS, or other), and confirm the annual storage fee, before you approve the purchase in writing.
None of these steps mentions a dollar figure a customer will pay. That is normal for a phone-first dealer, but it is exactly why a written fee sheet, on Patriot Gold Group letterhead, matters before you sign.
When Patriot Gold Group is not the right fit
You are probably not a good fit for Patriot Gold Group if any of the following is true.
You want the fee schedule on a public page before any phone call. The captured Patriot Gold Group pages do not publish specific dollar figures for the account minimum, setup fee, custodian fee, or storage fee, and a "No Fee for Life" tagline is not a fee schedule.
You want to compare custodians and depositories before you open. The captured pages do not name a default trustee or a default vault. Both are set on the phone. If you want to pre-shop custodians such as Equity Trust, STRATA Trust, or GoldStar Trust, you will not get that decision from the public site.
You need same-day price certainty on a small balance. The site's investor guide form starts at the $2,500 bracket, and a "Minimum Account Required" note gates the No Fee for Life program. A saver with under about $10,000 in movable IRA money should confirm eligibility on the phone before assuming they qualify.
You want an in-person meeting. Patriot Gold Group's contact page states that client visits are by appointment only for security reasons, and the two offices are in Los Angeles and Nashville. A Texas reader who wants to walk into a branch will not find one at this dealer.
Balanced pros and cons
What Patriot Gold Group publishes clearly
- The Los Angeles corporate address and the Nashville office address are on the contact page in plain text.
- The chief executive officer is named on the About page (Jack Hanney), with a bio.
- The Trustpilot rating displayed on the archived January 2026 snapshot was 5.0 out of 5 across 675 reviews.
- The homepage cites a Consumer Affairs 5.0 rating based on 770 ratings, and a multi-year Consumer Affairs "Top Rated" award history from 2016 through 2025.
- The "No Fee for Life" tagline is stated in the same form on the homepage and the IRA product page, so a reader knows exactly what the marketing claim is.
What Patriot Gold Group does not publish clearly
- No specific dollar figure for the IRA account minimum is stated on the pages we captured.
- No specific dollar figure for the setup fee, the annual custodian fee, or the annual storage fee is stated on the pages we captured.
- The default self-directed IRA custodian is not named on the captured pages.
- The default depository (vault) is not named on the captured pages.
- No Texas office, no Texas Bullion Depository partnership, and no Texas storage default are stated on the captured pages.
- The live Better Business Bureau profile returned a 403 to a plain fetch on July 2026, so the current BBB letter grade and complaint count were not independently captured.
Frequently asked questions
Is Patriot Gold Group a legitimate gold IRA company?
The captured pages show a real Los Angeles business with a named CEO and a live IRA product page. Our review does not find a public federal enforcement action against Patriot Gold Group in the SEC EDGAR full-text index as of July 2026. That is not a clean bill of health. The Better Business Bureau profile (id 1216-630389 in Los Angeles) returned a 403 to a plain fetch. Verify the current BBB record yourself before you sign.
What does "No Fee for Life" mean at Patriot Gold Group?
The tagline appears on the homepage and the precious metals IRA page in the exact form "No Fee for Life" and "No Fees for Life on Qualifying IRAs" (source: patriotgoldgroup.com, checked July 2026). The IRA product page adds that a minimum account is required, without stating the specific dollar minimum. Ask, in writing, which specific fee lines (dealer, custodian, storage) the program waives and for how long.
What is the Patriot Gold Group IRA minimum?
Not publicly disclosed on the captured pages. The lead form on the IRA page starts at the $2,500 to $20,000 bracket for the investor kit request, but the actual IRA minimum for the No Fee for Life program is gated behind a phone conversation. Get the minimum in writing before you share account details.
Does Patriot Gold Group have a Texas office?
No. The contact page lists Los Angeles, California and Nashville, Tennessee as the only office locations. A Texas reader is served remotely by phone at (877) 237-1893 or (800) 974-4653 (source: patriotgoldgroup.com contact page, checked July 2026).
Does Patriot Gold Group work with the Texas Bullion Depository?
The Patriot Gold Group pages we captured on July 2026 do not name a Texas Bullion Depository partnership. The Texas Bullion Depository routes IRA storage through Equity Trust Company as the self-directed IRA trustee, per its official IRA storage page. A Texas reader who wants Texas-vault storage must ask Patriot Gold Group in writing whether it uses Equity Trust and whether the metal will ship to the Texas Bullion Depository.
What is the BBB rating for Patriot Gold Group?
The Better Business Bureau profile linked from the Patriot Gold Group homepage sits at bbb.org/us/ca/los-angeles/profile/precious-metal-dealers/patriot-gold-group-1216-630389. That profile page returned a 403 to a plain fetch on July 2026, so we could not independently capture the current letter grade or complaint volume. Open the page directly in a browser to read the current record.
How does Patriot Gold Group make money if the IRA has "No Fee for Life"?
Precious metals dealers typically earn on the spread between the price they buy metal at and the price they sell it to the client at. A "No Fee for Life" IRA program can waive dealer administrative charges without waiving that dealer spread, and it does not waive third-party custodian or depository fees. Ask for a written breakdown of the spread and the third-party fees before you commit.
Is Texas a good state to hold a gold IRA?
Texas has no state income tax on individual retirement account distributions per Texas Comptroller guidance, which is a structural advantage over states that do tax retirement income. That advantage applies to any qualifying self-directed IRA held by a Texas resident, whether the dealer is Patriot Gold Group or someone else. It is not a company-specific benefit.
Sources
- Patriot Gold Group, "Contact Us" page, patriotgoldgroup.com/contact/ (checked July 2026).
- Patriot Gold Group, "About Us" page, patriotgoldgroup.com/about/ (checked July 2026).
- Patriot Gold Group, "Precious Metals IRA" page, patriotgoldgroup.com/precious-metal-ira/ (checked July 2026).
- Patriot Gold Group, homepage, patriotgoldgroup.com (checked July 2026).
- Better Business Bureau, profile page for Patriot Gold Group in Los Angeles, bbb.org/us/ca/los-angeles/profile/precious-metal-dealers/patriot-gold-group-1216-630389 (attempted fetch July 2026, returned HTTP 403).
- Trustpilot, "Patriot Gold Group Reviews" via Wayback Machine snapshot of January 5, 2026, web.archive.org snapshot (checked July 2026).
- Whois.com domain record for patriotgoldgroup.com, whois.com/whois/patriotgoldgroup.com (checked July 2026).
- Texas Bullion Depository, "IRA Storage" page, texasbulliondepository.gov/ira-storage (checked July 2026).
- SEC EDGAR full-text search for "Patriot Gold Group", efts.sec.gov (checked July 2026; no PGG-issued filings returned).
- Internal Revenue Service, "Publication 590-A" on individual retirement arrangements, irs.gov/publications/p590a (checked July 2026).
- Internal Revenue Service, "Publication 590-B" on distributions from IRAs, irs.gov/publications/p590b (checked July 2026).
- Texas Comptroller of Public Accounts, "Franchise Tax Overview" (Texas has no personal state income tax), comptroller.texas.gov/taxes/franchise/ (checked July 2026).
Texas gold IRA fee-drag calculator
Texas gold IRAs charge mostly flat dollar fees (setup, annual custodian, storage). Flat fees take a much bigger bite out of a small account than a large one. Enter your numbers to see the drag.
Estimate only. Fee amounts vary by provider and are often not published; enter figures you confirm in writing. This tool ignores metal price changes and the dealer spread, which also affect returns. Not financial advice.