New Century Gold Review

By Harry's Coins Editorial. Last reviewed July 2026. All facts about New Century Gold, LLC were verified against the live Better Business Bureau profile and against an independent capture of the company site.

What is actually distinctive about New Century Gold

The distinctive thing about New Century Gold is not the marketing pitch. It is the profile shape. The company is old enough to be taken seriously, with a business start date of October 18, 2011. Accreditation has been continuous since July 17, 2014, so the paper trail runs almost twelve years. The current BBB snapshot shows zero closed complaints and zero customer reviews on file (source: bbb.org profile for New Century Gold, LLC, checked July 2026).

The catch sits on the other side of the ledger. For every corporate identity item a gold IRA buyer expects to find published, the captured pages carry nothing. No named self-directed IRA custodian. No named IRS approved depository. No account minimum in dollars, no setup fee in dollars, no coin premium over spot, and no written buyback rule (source: goldcalifornia independent review of newcenturygold.com public pages, checked June 2026).

That combination is unusual. Most gold IRA specialists publish at least one of the four IRA setup lines (custodian, depository, minimum, setup fee) even when they hold the exact dollar figure behind a phone call. New Century Gold publishes none of the four. The chart below shows what is disclosed and what is not, in three grouped bars.

Read the chart as a hierarchy of trust. The first bar is what a paperwork trail can prove. The second and third bars are what a buyer would need to price a self-directed gold IRA account without picking up the phone. Only the first bar is full.

The thirteen year BBB paper trail

The Better Business Bureau profile is the single most useful public record for New Century Gold. It confirms the legal entity, the principal officer, and the accreditation history in one place, with dated fields a buyer can check independently at bbb.org.

Business Started on the profile reads 10/18/2011, and Alternate Names lists New Century Gold, LLC (source: bbb.org profile for New Century Gold, LLC, checked July 2026). BBB Accredited Since reads 7/17/2014, which is a live accreditation of about eleven years and eight months as of July 2026. The current BBB Rating is A plus.

Business Management on the profile names Mrs. Jolly Zamora as President, and the same officer is listed under Principal Contacts and Customer Contacts (source: bbb.org profile for New Century Gold, LLC, checked July 2026). The Local BBB entity is the Better Business Bureau of Los Angeles and Silicon Valley. The business category is Precious Metal Dealers.

The complaint side of the profile is what most buyers scroll to first. The captured BBB snapshot returns zero customer complaints closed in the last three years and zero customer reviews on file (source: bbb.org profile for New Century Gold, LLC, checked July 2026). A buyer should treat that number as the current-snapshot value, refresh it before a purchase decision, and confirm on the live BBB page that the zero has not changed.

The public disclosure gap for a gold IRA buyer

A self-directed gold IRA involves four separate parties: the dealer that sells the coins or bars, the IRS approved custodian that holds legal title to the account, the IRS approved depository that stores the physical metal, and the account owner. Every one of those relationships needs a paper trail before the first wire is sent.

New Century Gold's captured public pages carry only the dealer identity. The independent goldcalifornia review of newcenturygold.com framed metals as suitable for IRAs and 401(k) investments. It found no formal self-directed IRA setup, no named custodian, and no named depository (source: goldcalifornia independent review of newcenturygold.com public pages, checked June 2026).

Any IRA pitch heard on the phone should be treated as incomplete until the custodian, the depository, and the routing are put in writing.

The fee side is equally silent. There is no fixed fee schedule, no per ounce premium over spot, and no buyback price rule on any captured page (source: goldcalifornia independent review of newcenturygold.com public pages, checked June 2026). A buyer therefore cannot compare New Century Gold to another dealer on paper. Every comparison starts with a phone call that must end with a written quote.

The missing IRA custody chain

Two parts of the IRA custody chain are missing from every captured public page. The first is the custodian, meaning the IRS approved bank or non-bank trustee that would legally hold the New Century Gold self-directed IRA. The second is the depository, meaning the IRS approved vault that would take physical possession of the metal.

Both parties are non-negotiable in law. IRS Publication 590-A treats the custodian as the legal owner of an IRA on behalf of the account holder. The collectibles rule at Internal Revenue Code section 408(m) requires a bank or approved third party to hold the physical metal (source: irs.gov, Publication 590-A, checked July 2026). Home storage of IRA metal is not permitted. A dealer that fails to name the custodian and the depository has not shown the buyer a compliant setup.

What that means in practice for a New Century Gold prospect is one specific question to ask on the first call. Which self-directed IRA custodian will accept a rollover on this account, and which IRS approved depository will hold the physical metal? Both answers should arrive in writing on company letterhead before any custodian or dealer paperwork is signed.

Coin pricing and buyback silence

Retail gold coins carry a dealer premium over the live spot price of gold. The premium can be small on a bullion coin like a one-ounce American Gold Eagle or a Canadian Gold Maple Leaf, or large on a proof coin or a semi-numismatic coin. New Century Gold's captured public pages do not publish a per ounce premium over spot for any specific coin (source: goldcalifornia independent review of newcenturygold.com public pages, checked June 2026).

The buyback side is quieter still. Reputable gold IRA dealers publish either a formula, such as spot minus a fixed dollar spread, or a policy that binds the dealer to buy back the account holder's metal at a stated price. New Century Gold does not describe a documented buyback program with a price relative to spot on any captured page (source: goldcalifornia independent review of newcenturygold.com public pages, checked June 2026).

The reason to notice this early is exit cost. A saver who ends up needing to sell metal back in ten or twenty years to meet a required minimum distribution needs to know today what price the dealer will pay tomorrow. A verbal buyback promise is not a buyback policy. A Texas buyer should get the exit rule as a written formula before signing the front-end paperwork.

The Texas footprint of a Woodland Hills dealer

New Century Gold is a California business at the entity level. The principal office is 6303 Owensmouth Avenue, 10th Floor, Woodland Hills, California 91367, per the live BBB profile. No captured page names a Texas office or a Texas service line (source: bbb.org profile for New Century Gold, LLC, checked July 2026). A Texas buyer is buying from an out of state dealer over phone and email.

That is not a red flag by itself. Most gold IRA transactions across the country happen by phone and courier, and California, Delaware, and Utah are common headquarters states for the industry. The relevant Texas facts for a Houston, Dallas, Austin, San Antonio, or Fort Worth buyer are the ones that decide taxes, storage, and dispute venue, not the dealer's zip code.

The Texas tax fact worth remembering is that Texas has no individual state income tax (source: Texas Comptroller of Public Accounts, checked July 2026). A distribution from a self-directed gold IRA opened through any dealer, including New Century Gold, is taxed only at the federal level for a Texas resident once the account holder reaches age 59 and one half. That is a Texas advantage, and it applies regardless of which dealer sells the metal.

The Texas storage fact is the one where dealer choice matters. The state of Texas runs the Texas Bullion Depository in Leander, and some dealers list it as a storage option so a Texas retiree can keep IRA metal on Texas soil. New Century Gold does not list the Texas Bullion Depository on any captured page. The next section walks that question through.

The Texas Bullion Depository question

The Texas Bullion Depository is a state operated bullion vault in Leander, Texas, authorized by Texas Government Code Chapter 2116 (source: texasbulliondepository.gov, checked July 2026). It is one of two selling points that make Texas an unusual state for physical metal ownership. The other, mentioned above, is the absence of a Texas individual state income tax.

Not every gold IRA dealer partners with the Texas Bullion Depository. Some route customer metal to Delaware Depository in Wilmington, Delaware, some route to International Depository Services in New Castle, Delaware or Salt Lake City, Utah, and some route to Brink's Global Services vaults. A Texas buyer who wants metal stored in Texas has to confirm the depository choice with the dealer, in writing, before opening the account.

New Century Gold's captured pages are silent on this question. There is no page that names the Texas Bullion Depository as a storage option, and there is no page that names any other named depository either (source: goldcalifornia independent review of newcenturygold.com public pages, checked June 2026). A Texas buyer who cares about in-state storage should treat New Century Gold's silence as a specific open question and get an answer in writing before signing anything.

New Century Gold next to Texas gold IRA specialists

A useful way to size the disclosure gap is to line New Century Gold up against the paperwork profile of a typical Texas focused gold IRA specialist. The table below sets seven fields side by side, using the New Century Gold public record on the left and the profile shape a Texas focused specialist typically publishes on the right.

The takeaway is not that New Century Gold is disqualified. It is that a New Century Gold pitch requires the buyer to do more paperwork work than a typical Texas specialist pitch, because more of the setup terms live in the phone call rather than the website.

A vetting sequence for a Texas buyer

The captured public pages do not spell out an onboarding process, so the sequence below reflects how a careful Texas retirement saver would vet any dealer that has strong BBB standing but no published IRA setup. Follow the steps in order and keep every quoted figure and named partner in writing before you fund the account.

1. Open the live Better Business Bureau profile for New Century Gold, LLC at bbb.org, and read the current rating, accreditation status, and complaint history on the day of your decision, not the day of an earlier snapshot.
2. Call the published business phone at (866) 463-4143 and confirm the office at 6303 Owensmouth Avenue is the address the salesperson uses on paperwork, so you know you are speaking to the real company.
3. Ask the salesperson to name the self-directed IRA custodian on the account, and get the custodian legal name and address in writing before you compare fees.
4. Ask the salesperson to name the IRS approved depository, and confirm whether the Texas Bullion Depository in Leander is an available storage option for a Texas resident.
5. Ask for a written fee schedule that quotes the account setup fee, the annual custodian fee, the annual depository storage fee, the account minimum in dollars, and the dealer spread on the specific coin being offered.
6. Ask for the buyback rule as a written formula tied to spot, not as a verbal promise from the salesperson, and file the email confirmation with your account records.
7. Only after you have the custodian name, the depository name, the fee schedule, and the buyback rule in writing do you sign custodian and dealer paperwork and initiate a direct trustee to trustee rollover from your existing IRA or 401(k).

Use the fee-drag tool below to price the schedule the salesperson quotes. Input the numbers only after you have them in writing from a named custodian and a named depository, so you are comparing a real cost stack rather than a phone estimate.

Worked example: a San Antonio rollover request

Signals of fit and signals of misfit

When New Century Gold is the wrong dealer for you

Answers to the questions Texas buyers ask